About Us
Our store organizes its rules on the store and its service commitments in the following sections. This guidance applies to burtshees.shop. For help with this page, contact Support@burtshees.shop.
What customers should know about questions and support
The following questions and support guidance applies to purchases from our store. Questions about our store or products are welcome at Support@burtshees.shop or 425-706-7330. This section applies specifically to burtshees.shop. Questions about this section may be sent to Support@burtshees.shop.
Details about our store
Customers can rely on the following guidance from our store about our store. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burtshees.shop. Questions about this section may be sent to Support@burtshees.shop.
How we handle service commitments
Customers can rely on the following guidance from our store about service commitments. Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burtshees.shop. Questions about this section may be sent to Support@burtshees.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtshees.shop
Phone: 425-706-7330
Physical address: 21 Meridian Way, Yakima, Washington, 98908, United States